Privacy Policy

Welcome

NeuroKindKids.com ("we," "us," or "our") creates personalized, AI-generated books where characters come to life as the hero of their own story while practicing real self-advocacy skills. Grown-ups co-author these stories with NeuroKindKids by creating a character, selecting a scenario, a challenge, and a self-advocacy skill to be featured in the story. Our books are built for all children, with neurodivergent children at the center, featuring inclusive representation of kids who use mobility aids, sensory tools, and AAC devices.

On NeuroKindKids, we call your character a "Kind Kid Hero" — it's the same thing, just our friendly name for it! For clarity, this Privacy Policy primarily uses the term "character."

We take the privacy and safety of your family's information seriously — especially when it comes to children. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have. By creating an account or using our platform, you agree to the practices described below.

Who Can Use NeuroKindKids

Our platform is designed for adults to create personalized books for children. Account holders must be 18 years of age or older. Children may view and enjoy their books alongside a supervising adult, but should not create accounts or use the platform unsupervised.

What Information We Collect

Account Information (About You)

When you create an account, we collect:

• Email address
• Password (encrypted and managed by our authentication provider, Supabase)
• First name (if provided for newsletter signup)

Character Information — Your Kind Kid Hero (About Your Child)

Characters (your Kind Kid Hero) created on our platform may represent a real child or a fictional character. Regardless, we treat all character data with the same level of privacy and security. When you create a character, you may provide:

• A name for your character (which may be a child's first name, nickname, or a fictional name)
• Grade level range
• Pronouns
• Physical appearance details (skin tone, hair color and style, eye color, clothing preferences)
• Mobility aids or assistive devices (wheelchair type, walker, AAC device, sensory tools)
• Special interests

Supporting Character Information

When you create a village member (supporting character) for your character's stories, you may provide:

• Name
• Relationship to the child (e.g., Mom, Dad, therapist)
• Physical appearance details

Book and Story Data

When you generate a book, the following is created and stored:

• Scenario and challenge selections
• Self-advocacy skill selection
• AI-generated story text
• AI-generated illustrations
• Book metadata (title, date created)

Automatically Collected Information

When you visit our site, we automatically collect:

• Basic usage data through Google Analytics (via Google Site Kit), including pages visited, time on site, device type, and general location
• Cookies necessary for site functionality and analytics

How We Use Your Information

We use the information we collect to:

• Create and store your personalized characters and books
• Generate AI-illustrated stories tailored to your character's appearance, scenario, and self-advocacy skill
• Process subscription payments and manage billing through our secure third-party provider (Stripe)
• Maintain your account and authenticate your access
• Send newsletters and updates (only if you subscribe, and you can unsubscribe at any time)
• Improve our platform and understand how it is used
• Protect the security of our platform and users

Referral Program

If you choose to share your unique referral link with others, we associate your account with anyone who creates an account using that link. This association is used solely to apply your referral reward (a free month of subscription) when the person you referred subscribes. We do not share your personal information with the person you refer beyond what you choose to share yourself when sending the link.

How AI Generation Works and What Data Is Shared

Our platform uses artificial intelligence to generate personalized story text and illustrations. To create your books, certain information is sent to our AI service providers during the generation process:

Story Text Generation (Anthropic & Google Gemini)

To generate and polish your story, we send the following to Anthropic and Google Gemini's APIs:

• Your character's first name or nickname and pronouns
• The selected scenario, challenge, and self-advocacy skill
• Supporting character name and relationship (if applicable)
• Character prompt describing your starring character's appearance and tools used
• Character prompt describing your supporting character's appearance and tools used

Note on Data Training: Anthropic does not use API data to train their models. Data may be retained for up to 30 days for safety and abuse monitoring purposes, after which it is deleted. Google does not use paid API data to train their models. Data may be retained for abuse monitoring purposes.

Illustration Generation (Google Gemini)

To generate your illustrations, we send the following to Google's Gemini API:

• A text description of the scene to illustrate
• Reference images (AI-generated character avatars, scene backgrounds)
• Character appearance details, including mobility aids and assistive devices

Note on Data Training: Google does not use paid API data to train their models. Data may be retained for abuse monitoring purposes.

Important Note About AI-Generated Content

All character images are AI-generated illustrations — we never collect, store, or transmit real photographs of children. The illustrations are stylized, cartoon-style representations created from text descriptions provided by the account holder.

Third-Party Services

We use the following third-party services to operate our platform. All connections to and from these services are accessed through secure, encrypted connections (HTTPS).

Service	Purpose	Data Shared
Supabase	Authentication, database, file storage	Account credentials, character data, book data, avatar and spread images
Anthropic	Story text generation (via API)	Character names, pronouns, scenario details, appearance descriptions
Google Gemini	Illustration generation and story polish (via API)	Scene descriptions, character appearance details, reference images
Kit	Email newsletter	Email address, first name (only if you subscribe)
Google Analytics	Website analytics (via Site Kit)	Anonymized usage data, cookies
Canva	Image editing and graphic design	AI-generated character illustrations may be edited using Canva's platform
Stripe	Payment processing	Payment information (credit card details are handled directly by Stripe and never touch our servers)
Hostinger	Website hosting	Application files and web server hosting (core user databases are securely segregated within Supabase)

Children's Privacy

We are committed to protecting children's privacy and complying with the Children's Online Privacy Protection Act (COPPA).

How We Handle Children's Information

Characters created on our platform may represent a real child or a fictional character. We treat all character data with the same level of privacy and security. When characters represent real children, the following protections apply:

• Adult Gatekeepers: We do not collect information directly from children. All information about children is provided by an adult who holds the account. Account holders must be 18 or older.
• Data Minimization: We collect only what is needed to create personalized books. We do not collect more information about a child than is necessary for this purpose.
• No Commercialization: We do not use children's information for advertising, profiling, or any purpose other than creating their personalized books.
• Private Ecosystem: Children's information is never made public. Characters, books, and personal details are only accessible to the account holder who created them.

Parental Rights

As a parent or legal guardian, you have the right to:

• Review the information you have provided about your child by accessing your account dashboard
• Request correction of any information you have provided by contacting us
• Request deletion of your child's information and all associated data (account, characters, books, images) by contacting us at hello@neurokindkids.com — we will process deletion requests within 30 days
• Withdraw consent for future collection of your child's information by deleting the character or closing your account

If you believe information about your child has been collected without proper parental consent, please contact us immediately at hello@neurokindkids.com and we will promptly investigate and delete any improperly collected information.

Data Storage and Security

Your data is stored securely using the following measures:

• All data is stored in Supabase (United States region) with encrypted connections
• Authentication tokens are verified on every API request
• All API endpoints require authentication — unauthenticated requests are rejected
• File storage (avatars, book illustrations) uses private buckets with signed URLs that expire
• API keys for third-party services are stored securely on the server and never exposed to the browser
• All connections to and from our platform use HTTPS encryption
• Rate limiting is enforced on all API endpoints to prevent abuse
• User input is sanitized to prevent injection attacks

While we implement industry-standard security practices, no system is 100% secure. If you discover a security vulnerability, please report it to hello@neurokindkids.com.

Data Retention

• Account & Character Data: Account, character, and book data is retained for as long as your account is active and has not been deleted by you. If you cancel a paid subscription, your data is retained and your books are stored in your Book Vault — accessible again if you resubscribe. Free tier accounts retain access to their first book and saved characters indefinitely.
• Archived Kind Kid Heroes: When you archive a Kind Kid Hero, their character data and books are retained in full and remain associated with your account. Archived heroes and their books are not deleted — they are simply made inactive until you choose to restore them. You may delete an archived hero at any time from your account dashboard.
• AI Service Data: Story prompts and image generation requests sent to Anthropic and Google may be retained by those services for up to 30 days for safety monitoring before being deleted. We do not control their internal infrastructure retention — please refer to their respective privacy policies for details.
• Newsletter Data: Retained until you unsubscribe.
• Analytics Data: Collected and retained by Google Analytics according to Google's data retention policies.
• Account Deletion: When you request account deletion, we will delete all your data — including characters, books, illustrations, and account information — within 30 days, unless we are required by law to retain certain information.

Cookies

Our site uses cookies for:

• Essential cookies: Required for authentication and site functionality
• Analytics cookies: Used by Google Analytics (via Google Site Kit) to understand how visitors use our site

You can control cookies through your browser settings. Disabling essential cookies may prevent the platform from functioning properly.

Your Rights & State-Specific Disclosures

Depending on your location (including states like California), you may have the following rights regarding your personal information:

• Access & Portability: View the information we have about you and your characters, or request a copy in a common format.
• Correction: Request that we correct inaccurate information.
• Deletion: Request that we delete your information and your character's information.
• Withdrawal of Consent: Stop using the platform and request deletion of your data at any time.

To exercise any of these rights, contact us at hello@neurokindkids.com. We will verify your identity before processing the request and will respond within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email (if you have an account) or by posting a notice on our site. The "Last Updated" date at the top reflects the most recent revision. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United States and the State of California. Any disputes shall be subject to the jurisdiction of the courts in the state where NeuroKindKids.com operates.

Contact Us

If you have questions or concerns about this Privacy Policy, your data, or your family's privacy, please contact us:

Email: hello@neurokindkids.com
Website: https://neurokindkids.com